Effective date: June 19, 2025

Welcome to tgalert.app. By using our service, you agree to the following terms and conditions. Please read them carefully before using the service.

1. Description of Service

tgalert.app is a SaaS lead generation tool that monitors public Telegram chats for relevant keywords. When a potential lead is detected, the system notifies the user with a link to the original message.

2. User Responsibilities

You are responsible for providing accurate information about your business and ensuring that your use of the service complies with applicable laws and Telegram's terms of service.

3. Account and Security

You must keep your login credentials secure. We are not responsible for any unauthorized access to your account caused by your negligence.

4. Payments and Subscriptions

Our services are billed on a monthly subscription basis via Paddle. You may cancel your subscription at any time from your account settings.

5. Service Modifications

We reserve the right to change or discontinue the service at any time, with or without notice.

6. Termination

We may terminate or suspend your access to the service if you violate these terms.

7. Limitation of Liability

tgalert.app shall not be liable for any indirect or consequential damages arising from the use of the service.

8. Contact

If you have questions regarding these terms, contact us at support@tgalert.app.

Effective date: June 19, 2025

At tgalert.app, we are committed to protecting your privacy. This notice describes how we collect, use, and protect your information.

1. Data Collection

We collect personal information such as your email, payment information (processed by Paddle), and data you provide to set up monitoring.

2. Use of Data

Your data is used to provide and improve our services, communicate with you, and send alerts based on your specified keywords.

3. Data Sharing

We do not share your personal data with third parties except for payment processing via Paddle and for legal obligations.

4. Cookies

We use cookies for session management and to improve user experience.

5. Data Retention

We retain your data as long as your account is active or as needed to comply with legal obligations.

6. Your Rights

You may access, update, or delete your personal data by contacting us at support@tgalert.app.

7. Contact

If you have any questions about our privacy practices, please contact us at support@tgalert.app.

Effective date: June 19, 2025

We offer a 7-day money-back guarantee for new subscriptions. If you are not satisfied with our service, you may request a refund within 7 days of your initial purchase.

How to Request a Refund

Please contact us at support@tgalert.app with your order details and reason for the refund.

Eligibility

• Refunds are only available for first-time users within 7 days of purchase.
• Renewals and subsequent billing cycles are non-refundable.

Processing

Refunds will be processed via Paddle within 5–10 business days after approval.

Contact

If you have questions regarding our refund policy, contact us at support@tgalert.app.